Effective date: 9 October 2026

This Privacy Policy explains how Deepika Shivling Art handles information received through our website, product enquiries, communication, and orders.

Information we may collect

Depending on how you contact us or place an order, we may collect:

• name, phone number, email address, and delivery address;
• product, order, payment, and enquiry details;
• information you share by WhatsApp, phone, email, or website form; and
• basic browser, device, or website-usage information.

How we use it

We use this information to reply to enquiries, confirm product availability, process orders, arrange delivery, share dispatch/tracking updates, provide support, and handle an approved cancellation, replacement, or refund.

We may also keep transaction records where needed for accounting, tax, legal, or business purposes. We do not sell customer personal information as part of our normal business.

Sharing information

We share only the information needed to complete a service. For example, a courier or transport provider may need the customer’s name, mobile number, and address for delivery.

Information may also be shared with payment providers, hosting/technical providers, or government authorities where legally required.

Payments and third-party services

Online payments, if available, may be processed by third-party payment providers. We do not intend to store full card numbers, UPI PINs, banking passwords, or similar payment authentication information.

WhatsApp, payment providers, and external websites have their own privacy policies. Please review them when using those services.

Cookies and website data

Our website may use cookies or similar tools for basic functionality and to understand general visitor activity. You can control cookies through your browser settings; some website functions may be affected if cookies are disabled.

Keeping information safe

We take reasonable steps to protect information from unauthorised access, misuse, or disclosure. However, no online system can be guaranteed completely secure.

We retain information only for as long as reasonably necessary for orders, customer support, records, or legal obligations.

Your requests

You may contact us to correct inaccurate contact information, ask about your personal information, or request deletion where legally permitted. Some records may still need to be retained for transaction, tax, accounting, or legal reasons.

Changes to this policy

We may update this Policy when our website or business practices change. The current version will be posted on this page with its effective date.

Contact us

For privacy questions or requests, contact:

Deepika Shivling Art
Proprietor: Suresh Kewat
440, Village Bakawan, Post Mardana, Madhya Pradesh – 451113, India
sureshkewat519@gmail.com
Website: deepikashivlingart.in